Terms & Conditions

Introduction and General Terms

These terms of use (hereinafter "Terms") govern the use of the services offered by the website (hereinafter "Casino", "We", "Our"). The Casino is operated by Amppari Casino, and by creating a gaming account or using the website, you agree to comply with these Terms and applicable laws and regulations.

This site operates under a Curaçao licence and is not regulated by the UK Gambling Commission. Our customer support can be reached via email at: [email protected].

Account Registration and Eligibility

2.1 Age Limit and Target Jurisdiction

The Casino is intended solely for adults of a minimum age of eighteen (18) years. Underage gambling is a criminal offense.

  • The website's services are primarily directed at individuals residing permanently in the United Kingdom (GEO: United Kingdom).
  • The Casino reserves the right to request proof of age or official identification at any time. If a player is found to be underage, their gaming account will be closed immediately and any potential winnings will be voided.

2.2 Account Opening and Information Accuracy

  • A player may only open one (1) personal gaming account. Multiple accounts operated by the same person, household, IP address, or device are strictly prohibited.
  • The details provided during registration (such as name, date of birth, address, and email address) must be completely accurate and up to date.
  • The player undertakes to update their details promptly if they change.

Customer Identification and Verification (AML & KYC)

In accordance with UK anti-money laundering legislation (including the Money Laundering, Terrorist Financing and Transfer of Funds Regulations) and international standards, the Casino applies strict KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.

3.1 Identity Verification

  • The player must complete strong verification (such as Open Banking verification or other officially approved electronic methods) or provide the Casino with requested documents (such as a passport, driving licence, recent utility bill, or bank statement) to verify their identity and place of residence.
  • The verification process must be completed no later than before the first withdrawal or when cumulative deposits or withdrawals reach statutory or internal thresholds.

3.2 Source of Funds and Anti-Money Laundering

  • All funds deposited into the gaming account must originate from legal sources and must not be linked to any form of criminal activity.
  • The Casino has a statutory obligation to monitor all financial transactions. Suspicious or classified fraudulent transactions will be reported immediately to the relevant authorities (such as the National Crime Agency in the UK).

Deposits, Withdrawals, and Payment Methods

4.1 Payment Transactions in the United Kingdom

The Casino supports secure and reliable payment methods suitable for United Kingdom players (including Instant Banking / Open Banking, major debit cards, and popular e-wallets).

  • Cryptocurrencies are not accepted as a payment method in line with UK regulatory guidelines.
  • All deposit and withdrawal accounts must be registered in the same name as the Casino gaming account. Transfers made in the name of third parties (such as family members or friends) are strictly prohibited.

4.2 Withdrawal Terms

  • Withdrawals aim to be processed as quickly as possible, provided that the gaming account's KYC checks have been successfully completed.
  • The Casino reserves the right to perform additional verification in connection with large wins or withdrawals.

Bonuses, Promotions, and Game Rules

5.1 General Bonus Terms

  • All bonuses, free spins, and promotional offers provided by the Casino are subject to these Terms and the specific rules of the respective campaign.
  • Bonuses may only be claimed once per person, household, IP address, and device, unless stated otherwise.

5.2 Wagering Requirements

  • Unless stated otherwise in the campaign terms, bonus-related funds are subject to a wagering requirement, which must be completed before winnings derived from bonus funds can be withdrawn as cash.
  • Playing restricted games or circumventing bonus terms (such as minimizing risk with zero-risk or low-risk bets) may lead to the forfeiture of bonuses and associated winnings, as well as the closure of the gaming account.

Responsible Gambling

The Casino is committed to promoting responsible gambling and preventing gambling-related harm in the United Kingdom. Gambling should remain a controlled and entertaining activity.

6.1 Player Control Tools

Players have access to various tools to control their gaming behavior:

  • Deposit Limits: The ability to set daily, weekly, or monthly deposit limits before starting to play.
  • Session Limits and Reality Checks: Tools that help monitor time spent playing.
  • Temporary Account Closure / Time-Out: The option to close the account for a desired period.
  • Self-Exclusion: The player has the right to permanently close their account, after which reopening is no longer possible.

6.2 Professional Help and Support Services

If you feel that gambling is starting to take over your life or causing harm to your finances or well-being, we recommend contacting professional and confidential support organizations in the United Kingdom:

  • GamCare: Provides free information, support, and counseling for problem gamblers via the National Gambling Helpline on 0808 8020 133 or via 24/7 live chat at gamcare.org.uk.
  • GambleAware: Offers information and resources to help people make informed decisions about their gambling at begambleaware.org.
  • NHS Gambling Addiction Services: Specialized treatment services for problem gamblers across the UK.

Restrictions, Fraud, and Prohibited Activity

The Casino actively monitors gaming activity to detect fraudulent behavior. The following activities are strictly prohibited:

  • Exploiting software errors, system vulnerabilities, or automated tools (bots) in gameplay.
  • Collusion (playing together with other users) or transferring funds between gaming accounts.
  • Fraudulent activity, the use of stolen credit cards or payment methods, and unwarranted chargebacks.

If a player breaches these terms, the Casino has the right to suspend or close the gaming account immediately, confiscate funds, and take legal action if necessary to recover damages.

Limitation of Liability and Force Majeure

  • The Casino provides its services "as is" without guarantees of uninterrupted or error-free operation.
  • The Casino is not liable for technical faults, internet connection drops, hardware failures, or Force Majeure events (such as natural disasters, government restrictions, war, or major telecommunications disruptions) that prevent the provision of the service.
  • The player uses the website at their own risk and is personally responsible for their own tax obligations in accordance with UK tax laws (where applicable).

Complaints and Dispute Resolution

9.1 Customer Support and Primary Complaint Process

If you have a complaint or dispute regarding the Casino's operations, games, or payments, please first contact our customer support via email at: [email protected]. We aim to resolve the matter fairly and as quickly as possible.

9.2 Applicable Law

These Terms and all relationships between the Casino and the player shall be governed by the laws of England and Wales. Potential disputes will primarily be resolved through negotiations between the parties. Consumer customers have the right to refer unresolved disputes to an Alternative Dispute Resolution (ADR) body or bring proceedings in their local courts in accordance with applicable consumer protection laws.